My Green Heart Reviews

"My-greenheart.com" offers a wide variety of products. The store's offerings include Dried Flowers and Petals, Loose Leaf Tea, Fruit Powders, Vegetable Powders, and Gift Kits and Present boxes. Popular items include Peony Buds, Rose Corolla Gold, Violet Mallow, Apple Blossom, Rose Petals, Blue Cornflower Petals, Butterfly Pea Flower, Safflower Petals, Acai Berry Powder, Acerola Cherry Powder, Apple Powder, Aronia Chokeberry Powder, Matcha Tea, Red Hibiscus Flowers, White Hibiscus Flowers, Blooming Flower Lichi Ball Tea, and various Gift Sets such as the 7 Tubes Kit - Tonic & Gin Botanicals, 7 Tubes Box - Loose Leaf Tea Blends, Tonic & Gin Botanicals - 12pc Colored Metal Box, and Tonic & Gin Botanicals - 12pc Wood Box. The store aims to make every customer smile with their large assortment of products.

At "My-greenheart.com", customers have 14 calendar days to return an item from the date it was received. To be eligible for a return, the item must be unused/unopened and in the same condition that it was received. The item must be in the original packaging and needs to have the receipt or proof of purchase. Once the returned item is received and inspected, the status of the refund will be notified. If the return is approved, a refund will be initiated to the credit card (or original method of payment). The credit will be received within a certain amount of days, depending on the card issuer's policies. Customers will be responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable. If a refund is received, the cost of return shipping will be deducted from the refund. If an item over £50 is being shipped, it is recommended to use a trackable shipping service or purchase shipping insurance.

Regarding the shipping policy, the standard processing is 1-2 business days. The warehouse is located in Poland. For international orders, standard shipping is not trackable. It is strongly recommended to add tracking service for international orders especially for orders over 20£. The estimated delivery time is 7-10 business days (about two weeks) to reach Australia/North America, and 5-7 days for the EU. Please note that delays may occur due to weather, holidays, customs clearance, etc. If any product is damaged or missing, it is the customer's responsibility to take as many photos as possible and to write a report of the damage or missing product with the carrier. This will speed up the entire procedure. If this is not done, it may happen that a refund will not be possible due to the lack of evidence that the package was really damaged or missing from the item. Additional charges might be added on international shipments. These additions are decided by the local customs office, and include charges such as clearance fees, customs duty, good and services tax (GST), and other taxes. It is always recommended to contact the local post office/authorities/customs if unsure about what local fees might be added to the order.

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused/unopened and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

My Green Heart's standard processing time is 1-2 business days.

You can email My Green Heart at GreenHeart.Ebay@gmail.com for any questions.

Once My Green Heart received your item, they will inspect it and notify you. My Green Heart will immediately notify you on the status of your refund after inspecting the item. If your return is approved, they will initiate a refund to your credit card (or original method of payment).

Orders typically take an estimated 7-10 business days (about two weeks) to reach Australia/North America, and 5-7 days to reach the EU.